It is beneficial for employers to communicate to employees the process to bring forward any suggestion, problem, complaint or observation to the next level of management. This provides a consistent understanding for all employees on the avenues available to them when employment related situations occur. It also provides the employer the opportunity to be aware of and respond to issues that may otherwise escalate into a more serious situation.
Tools and Resources
Sample Open Door/Complaint Resolution Policy
A sample Open Door/Complaint Resolution policy is provided. Customization of this document is required to reflect the philosophy and process specific to your funeral home.
